Good afternoon.
The problem is this: I connect to a WiFi network on a laptop, it connects, but with limited access. The Internet is down, the pages are not loading. Sometimes the "Limited" icon disappears, but the Internet also does not work. And so periodically this icon appears and disappears.
On other devices, when connecting to this Wi-Fi network, the Internet works, which means that there should be no problems with the router. When the laptop is connected to other networks, the Internet works. I tried all the options described in the articles on the site, but nothing helped to solve the problem. I can't understand what the matter is. Help me please.
Answer
Good afternoon. It would be nice if you could write what Windows is installed on your laptop and what you have already tried to solve this problem. Recommendations from which articles were used. Did everything work before, or does the laptop not work with the home WiFi network immediately after installing the router?
To get started, I recommend doing a network reset on your laptop. Here is the instruction for Windows 10: https://help-wifi.com/reshenie-problem-i-oshibok/sbros-nastroek-seti-v-windows-10/
Next, enable the compatibility mode with the Federal Information Processing Standard. I wrote about this in the article "Connection is limited" in Windows 10 via Wi-Fi and a network cable. There are other solutions out there if you haven't seen them yet.
Also register static DNS on the laptop: 8.8.8.8 / 8.8.4.4. In the article on the link above, I also showed how to do this.
Disable your antivirus completely if installed.
You can also experiment with the router settings. For example, change the operating mode of your home WiFi network (b / g / n). Change channel width. Region in WiFi settings. But this is if you have access to the settings of the router, and you know at least a little about it.
I am in touch in the comments.
19.08.18
0
Asked by Maria
