I recently had a very strange problem with the Internet: an icon that shows the Internet is connected or not. He began to show the computer screen with a red cross all the time, even when the Internet was turned on, let's move on to the topic, the Internet ipv4 began to turn off periodically, thought a virus, checked the entire PC for viruses, found nothing, tried everything but nothing changed, visited to rearrange the router from place to place , because I thought that the router was not catching, and by the way, when it turns off, it stops sending and receiving bytes, recently it overheats. Please identify my internet problem and write a solution.
Answer
From your description it is very difficult to understand the reason and give any recommendations. Write in the comments the answers to the following questions:
- Is the Internet disconnected due to problems with your computer or router? Or did you not find out?
- Do you have a PC or laptop? Which Windows? And how is the computer connected to the router? It's just that you immediately write that the "computer with a red cross" icon (as if the cable connection is lost). But then you write that you are rearranging the router for a better signal. Or does the computer still connect via Wi-Fi?
- Important! Does the Internet disappear on all devices connected to the router?
- What are you doing to make the internet work again?
- Is the router hot? Is it shutting down / rebooting?
- You wrote that the connection icon with a red cross, but the Internet is working. How do you determine that he is disconnected? In IPv4 properties?
If there is a problem with the Internet on all devices, then the problem is definitely in the router. And if it overheats, as you wrote, then because of this, the Internet can be lost freely.
31.07.17
2
Asked by Ilya
