The Internet stopped working on TP-LINK TD-W8951ND, the indicator is off

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The Internet stopped working, the button does not light up where the planet is, they called the operator, they thought that they did not pay extra, but they said that it was not for payment, but the problem was in the settings of the router, they said that you need to do something there yourself in the setup.

I only have a smartphone and a tablet, I followed your instructions, first I connected the wi-fi, then in different browsers I went to the line where the site is written to enter the İP address we have it 192.168.1.1 but all to no avail. Flashes either the site was not found or there is no connection. TP-LINK TD-W8951ND modem.

Answer

It is difficult for you to advise something. Firstly, it is not clear what the problem is (maybe the provider has it all the same). Secondly, judging by the description, you are not very versed in this matter. I think it will be difficult for you to reconfigure the TP-LINK TD-W8951ND modem.

First of all, check the connection of the telephone cable to the modem. Also check if the cable is connected to the splitter (most likely everything is connected through it). Disconnect the modem for a while and turn it back on. When connecting a telephone cable to the modem, no new indicators light up on it at all?

Further on the entrance to the settings. If you are definitely connected to the TD-W8951ND Wi-Fi network, then when you dial the IP address 192.168.1.1 on your phone or tablet, the settings should open. Unless the mobile Internet is enabled on the phone. Disable it. Try to dial the address http://192.168.1.1

If nothing works, then I can only advise you to do a full reset of the TD-W8951ND modem and try to configure it again. It's too bad you don't have a laptop or PC. Detailed instructions: configuring ADSL Wi-Fi modem TP-Link TD-W8951ND.

It is possible that this is not a hardware failure of the modem itself, or some problem with the provider.

If you cannot do anything, then you will have to call specialists from the provider, let them figure it out.

07.10.17

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Asked by Maria

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