Due to a failure or incorrect operation of the DNS (in the article I will tell you what it is and why it happens) users very often observe various errors in the browser. And one of these errors is DNS PROBE FINISHED NO INTERNET. But the problem is not even an error, but the fact that the browser cannot access the site. Most often, this message is displayed in Google Chrome. In Opera, Firefox, Edge, or Yandex Browser, the error itself, or the description may differ slightly.
As a result, it turns out that the Internet on the computer is connected and seems to work, but the sites do not open in any browser. Unless the Internet can work in some programs. But this only confirms once again that there are problems with the DNS.
Besides the DNS probe finished no Internet error, there is another similar and very popular error - “dns probe finished nxdomain”. In the article under the link, I wrote how to get rid of it and fix everything. The solutions are very similar.
Based on my own experience, I can say that fixing this problem is not difficult. There are several tried and tested solutions that should work. I looked on the Internet for what they write about this error. Well, such nonsense comes across. For example, I advise you to reset your router settings! What exactly is not necessary to do in this situation. And after such advice, in addition to an error with DNS, a not yet configured router appears. And the Internet stops working completely.
DNS probe finished no Internet - what does it mean and what to do?
First, I'll briefly explain how DNS works. When we try to visit a site, we enter the address we are used to. For example, https://help-wifi.com. Or click on some link. But the fact is that at this address we cannot access the site. Every site on the Internet is accessible by an IP address (which is a number). But it is not very convenient to enter and memorize such addresses. This is where DNS servers come into play. Their task is to convert ordinary, familiar to us site addresses into their IP addresses. Then the browser loads the site and displays it.
Usually, by default, we use the DNS servers of our ISP. Which often just stop working, or for some reason they simply do not work stably (for example, from a strong load on them). This is one of the reasons why the "DNS_PROBE_FINISHED_NO_INTERNET" message appears in the browser.
The problem can also be on the side of a specific Internet resource. Or in the settings of the computer itself. For example, the DNS Client service is running. It is not uncommon for some malicious programs (and sometimes users themselves) to change the network settings in Windows, after which the DNS server stops responding and similar errors appear.
How to fix DNS_PROBE_FINISHED_NO_INTERNET error?
In Windows 10, Windows 8, Windows 7 and Windows XP, this error can be corrected by almost the same methods, which I will discuss in detail in this article. But first, go through these points carefully:
- If you see this error when visiting one specific site (and other resources open), then most likely the problem is on the server side where this site is hosted. Try opening it on a different device / through a different connection.
- It is advisable to restart your computer and router first. If you connect to the internet via a router.
- If possible, you can try to connect to the Internet in a different way. For example, over another Wi-Fi network. So we can exclude, or confirm the occurrence of the DNS probe finished no Internet error due to the fault of the provider or router.
- Make sure you have an error free internet connection. Pay attention to the tray icon. There should be no yellow exclamation mark. If it exists, that's a completely different problem.
Let's move on to more serious solutions. I'll start with the most effective ones (in my opinion).
We use alternative DNS
Among all the solutions, I advise first of all to register DNS servers from Goggle in the properties of your Internet connection. Personally, I use them all the time.
This is done very simply. To quickly open the Network Connections window, press the keyboard shortcut Win + R, enter the commandncpa.cpl and press Ok.
Or open this window in any way convenient for you.
Right-click on the connection through which your computer is connected to the Internet and select "Properties". If via Wi-Fi, then this is most likely a "Wireless Network". If by cable - "Ethernet". It's on Windows 10.
Having selected the "IP version 4" protocol, click on the "Properties" button and write the addresses:
8.8.8.8
8.8.4.4
Then click Ok and Ok again.
After completing these steps, the error should disappear.
Clearing the DNS cache
Another solution, which, according to my observations, often helps to fix the error with the DNS_PROBE_FINISHED_NO_INTERNET code. The point is to flush the DNS cache. This is not difficult to do.
Run Command Prompt as Administrator.
Copy to the command line and execute (by pressing Enter) this command:
ipconfig / flushdns
A message should appear that the cache has been cleared successfully. After that, it is advisable to restart your computer.
Better yet, do a full network reset. Instructions:
- Resetting TCP / IP and DNS Network Settings in Windows 7
- Reset network settings in Windows 10
You can try resetting your network settings if none of the solutions in the article will help you solve the problem with accessing sites.
Checking the operation of the DNS client (Windows service)
The DNS Client service is responsible for the operation of DNS in Windows. You need to check if it works. Perhaps restart it.
Go to Services. The easiest way to launch this window is through Search in Windows 10.
In Windows 7, for example, you can right-click on "Computer", select "Manage" and then go to "Services" there.
Then we find the "DNS client" service and look at the status. It should be "Running". And the startup type is "Automatic".
If your state and startup type are not the same as in the screenshot above, then open the properties of this service and set automatic startup. Then restart your PC, or start the service manually.
If the appearance of the DNS PROBE FINISHED NO INTERNET error in Windows was associated with a DNS client on the computer, then everything should work.
Disable proxy
Some programs, or even the users themselves, set the proxy settings, after which the Internet stops working. Rather, the Internet works, but the sites do not open. You need to make sure that proxies are disabled on your computer.
I will not describe in detail how to check this, since I already wrote detailed instructions on this topic: https://help-wifi.com/raznye-sovety-dlya-windows/kak-otklyuchit-proksi-server-v-windows/
Update: check the network profile of the network
Windows assigns a private (home) or public (public) profile to each connection (Wi-Fi network). The profile selection usually appears the first time you connect to the network.
In the comments, Yulia shared the following decision: her system defined the network as public. She changed it to home in the settings and the "DNS PROBE FINISHED NO INTERNET" error disappeared.
How to do this, I showed in the article: Home (private) and public (public) network Windows 10.
A few more solutions
If the problem persists, then make sure you followed all the recommendations correctly. Try to find out what is the reason.
What else can you do:
- Check your computer for viruses using the utilities Malwarebytes Free, Dr.Web CureIt !, Malwarebytes AdwCleaner.
- Disable the "IP version 6" protocol in the Internet connection properties (just uncheck the box):
- Disable VPN and other programs (browser add-ons) that may interfere with your internet connection.
- Temporarily disable antivirus and firewall.
If I find out about new solutions, I will definitely supplement the article. You can also share your experience in the comments, or ask me a question.
