In this article, we will deal with probably the most popular problem that occurs on computers with Windows 7, when connecting to the Internet via Wi-Fi. it "Without Internet access", when, after connecting to a Wi-Fi network, the Internet does not work, and a yellow triangle with an exclamation mark appears next to the connection icon on the notification panel. And if you move the cursor over this icon, then the inscription "Without Internet access" will appear.
And in the network control center, there may still be an inscription "Unidentified network". I myself have encountered this problem more than once, the solutions are very different. Now we will try to figure out what to do if your connection has become without access to the Internet. On this page we will solve the problem using Windows 7 as an example, since in Windows 8, 8.1 and 10, there are a number of other reasons and solutions, therefore, there will be a separate article on them. Since this error can appear when connecting to the Internet via a network cable, or via Wi-Fi, in this article we will deal with wireless Wi-Fi connection... And with the problems of accessing the Internet via cable, I will also write in a separate article so that the instructions are simpler and more understandable, and you do not get confused.
This means that if you have a laptop on Windows 7, you have connected to your Wi-Fi router, and you have a connection without access to the Internet, then you have come to the address, now we will try to solve the problem.
Windows 7: "No Internet Access". What to do and how to find the cause?
I looked at articles on solving this problem on other sites, and almost everyone immediately writes about some actions that need to be performed on laptops. Check IP settings, etc. But, as practice shows, the reason that the Internet does not work in Windows 7 when connected via Wi-Fi is the router itself, its settings, or the Internet provider.
The main thing is to determine what the problem is, in a laptop, a router, or an Internet provider. Then you can already do something to solve the problem.
Now I will explain everything and tell you what to do first:
- Many have such the problem appears in the process of configuring the router... If you are setting up your router, it seems that you have already configured it, connected a laptop to it, and the connection status is "Without Internet access", sites do not open, then you need to look for the problem in the settings of the router. Most likely, you incorrectly configured the router to work with the provider, see this article. Find on our website instructions on how to configure your route, or write in the comments, I will try to tell you where to look at these settings. Connect other devices to the Internet (if possible), check if they work.
- If you have such a problem with Wi-Fi appeared unexpectedly, the Internet worked and suddenly stopped, or after turning off / on, then first of all, restart your computer (laptop) and your router... Then, reconnect. Perhaps this will fix the problem.
- Check if is the cable from the provider to the router connected correctlywhether it is well inserted into the WAN connector. I had a case when the Internet did not work for my relatives - "Without access to the Internet." For a week everyone sat without the Internet. I looked, and it turned out that they connected the cable from the provider to the wrong connector on the router (connected to the LAN, disconnected during a thunderstorm) :). I just changed the connector and the internet started working.
- Make sure to you paid for the Internet... Perhaps the provider simply turned off the Internet for you for non-payment.
- Determine what the problem is: in a laptop, router, or Internet service provider. This is not difficult to do. For example: try connecting another device to this router. If the Internet works on it, then the problem is in your computer. If the Internet does not work, then the problem is either in the router itself or in the Internet provider. To check who is to blame, the router, or the provider, you need to try to connect the Internet directly to the computer to the network connector. Bypassing the router. If the Internet is working, then the problem is most likely in the router. You can also call the provider and ask if they have any problems in your area. Once again I will write that it is very important to determine what the problem is.
You can also connect your laptop to the router not via Wi-Fi, but via a network cable. Perhaps this is how the Internet will work.
With the most important points sorted out, you can proceed to solving this error. I think you found the reason.
Solving the error "No Internet access" if the problem is in the laptop
If, for example, the Internet works on other devices, but not on your computer, then most likely that the problem is in it. It would be nice to immediately try to connect it to other networks, see how it will work. If the problem with the Internet via Wi-Fi on Windows 7 appeared suddenly, then try to remember, maybe you installed something, or changed some settings.
The most popular solution in Windows 7, which everyone advises, is to register static IP and DNS, or vice versa, try to set the automatic receipt of these parameters if you have static data. I already wrote about this in the article on checking IP settings in Windows. Let's try.
Right-click on the internet connection icon (which we should have with a yellow icon) and select Network and Sharing Center.
Next, on the left, select Change adapter settings.
Right click on the adapterWireless network connection and choose Properties... In the new window, select the line Internet Protocol Version 4 (TCP / IPv4) and press the button Properties... If you have automatic IP and DNS acquisition there, then set the static parameters, as I have in the screenshot below. Your IP and Default gateway may differ. It depends on the IP address of your router (you can see it on the sticker on the router itself). Can be IP 192.168.0.50 (50 is a number you can set another, for example, 100). DNS set:8.8.8.8 and8.8.4.4.
If you have just opened the parameters, and you already have some settings, static addresses, then set automatic acquisition of IP and DNS... You should try both with static addresses (set manually) and with automatic retrieval.
Save the settings and restart the laptop. Perhaps changing these settings will solve the problem with Internet access.
Another solution: enable Federal Compliance Mode (FIPS)
Click on the internet connection icon in the notification bar, then right-click on your Wi-Fi network that you are connected to (and with problems) and select Properties... In the new window go to the masonry Safety, click the button Extra options, and check the box next to Enable Federal Information Processing Standard (FIPS) Compliance Mode for this network.
Click on Ok, and restart your laptop.
How can you still try to fix this error in Windows 7? You can also disable antivirus, firewall, and other programs that can block the connection. If all else fails, you can still update the driver for the Wi-Fi adapter of your laptop, there is a little information about this here.
How to fix if the problem is in the router, or in the Internet provider?
Well, I think everything is clear with the provider. If the Internet does not work when connected directly, then the problem is with the provider. Something with the equipment, doing some work, etc. Or you just forgot to pay back the Internet. In such cases, we call support and clarify everything. Personally, I have had such cases more than once. I immediately started checking the settings, but it turned out that this was a problem with the provider.
If the router is guilty of everything (in this case, the Internet will not work on any device, websites simply do not open on mobile devices), then you need to check the settings and cables. As I wrote above, check if the internet is connected correctly. It should be something like this:
Check everything well, restart your router.
If this does not help, and especially if the problem arose during the process of configuring the router, then you need to check the WAN settings. Simply put, Internet settings. Most often, the "Without Internet access" error appears when the router cannot connect to the ISP, so there is no Internet access. And he cannot connect to the provider, most likely because the parameters for the connection are incorrectly set in the router settings.
In the settings of the router, on the WAN tab, or Internet (it is called differently by different manufacturers), you need to correctly specify the type of connection that your Internet provider uses. And set all the parameters that you may need.
On each router (more precisely, on devices from different manufacturers), this is done differently. I will not write about this here, this is a lot of information, I will just give links to articles on configuring routers from different manufacturers. According to them, you can already configure everything. See exactly the setting of the Internet.
Linksys article using Linksys E1200 as an example.
I think you will find instructions for your router manufacturer.
That's all, I will update the article and add new solutions here. If you know something new about this problem, maybe you solved it in some other way, then share interesting information in the comments, I think it will be useful to many.
I hope you managed to remove this error, and the Internet on your laptop worked. Feel free to ask your questions. Describe the problem, attach screenshots, I will try to answer quickly, and help with advice.
