There is a problem with connecting the Steam link to the network through a two-channel Netis WF2710 router, namely to 5 GHz. The stationary computer is connected via a patch cord to the router. At the same time, the computer sees the Steam link on the network, but after the connection process, the connection does not occur, or it is installed but does not respond to the controller, and after 5 seconds it turns off completely. When connected to a 2.4 GHz network, the connection is established and Steam turns on the "big picture" mode, but under these conditions (2.4 GHz network) lags occur when playing. There is no way to connect the Steam link directly to the network via a wire. I tried connection recommendations, i.e. channel 36 at 40 MHz had no effect.
Please assist in connecting the Steam link to the 5 GHz network.
- Windows 10
- Processor model - i5 3550
- RAM type - DDR3
- RAM size - 8 GB
- Hard disk drive (HDD) - 1 TB
- Graphics card model - GeForce GTX 1060 (3GB)
The router has been updated with the latest firmware from the manufacturer.
Created virtual server rules with ports 27031-27036 (UDP), 27036-27037 (TCP). Disabled firewall for experiment. Nothing affected the connection.
Also, during a long game (2-3 hours) when connected to a 2.4 GHz network, the image on the TV freezes, which can be eliminated only by restarting the Steam link.
Steam Support replied: You should contact your router manufacturer for more information.
Answer
I am not familiar with such a device as the Steam link, let alone its setup and connection to a computer.
It's not very clear, the problem is precisely in the connection (in the stability of the connection) of the Steam link with the Netis WF2710 router at a frequency of 5GHz? Or the problem is that when the Steam link is connected to the router at this frequency, the computer does not see the Steam link and does not want to connect to it.
If you think logically, then the computer absolutely does not matter at what frequency the Steam link is connected, because the IP address it receives is about the same as in the case of the 2.4 GHz frequency.
So, the problem is most likely precisely in some kind of incompatibility and unstable operation of the Steam link itself with the router. Is the network level good? Maybe the devices are far from each other, and all the problems are due to an unstable connection.
It would be nice to test the Steam link with another router at 5 GHz and see the result.
And another such moment. This is my guess, but it seems to me that the Netis WF2710 router is a little weak for such a connection. Maybe he just doesn't hold the load corny. Hence the problems at 2.4 GHz.
As you can see, only one assumption. It is difficult to advise something specifically in this problem.
14.02.17
7
Asked by Konstantin
