Hello, I ran into one unpleasant problem, just yesterday four light bulbs such as (Power, Lan, ADSL and Internet) were on on the router, but today the Internet light is off, when it is turned on, it lights up, but does not function as it did yesterday. for this, the laptop gives an error (Network 4 There is no Internet connection.) But it is, since I manually created a high-speed connection and everything works, but now I am worried about this question, is it possible to restore the connection via Enternet and what is the reason ?! Laptop model "acer Aspire ES1-522-4682" Router model "TP-LINK TD-8817"
Answer
Hello. If after setting up and launching a high-speed connection on your computer, the Internet works, then the problem is not on the side of the provider. But the fact is that TP-LINK TD-8817 must start this connection itself. And on a computer, the Internet should work simply through the Internet. Where do you have the error "Internet connection not available" now. It is a pity that you did not write whether other devices are connected to TP-LINK TD-8817, and whether the Internet works on them. Then we could find out what the problem is: in the router, or in the computer. It is very important!
Yes, at the moment I can only advise you to check the settings of the TP-LINK TD-8817 modem. Especially the settings for connecting to the provider:
The settings that need to be specified there are given by the provider. Check all settings with their support, if you do not know what and where to enter.
It would also be nice to call the provider's support and ask them about this problem. They may have experienced this before.
01.04.17
2
Asked by Valery
